Privacy Policy

Trave Innovations Ltd ("Trave", "we", "us" or "our") is committed to protecting your privacy. This policy explains what personal data we collect, how we use it, who we share it with, and the rights you have over it. It applies to our website and to the Trave platform.

1. Who we are

Trave Innovations Ltd is the data controller responsible for your personal data. We are a construction management software provider serving contractors in Ireland and the United Kingdom. If you have any questions about this policy or how we handle your data, you can reach us using the details in the Contact us section below.

2. Information we collect

Information you give us

When you request a demo, contact us, or sign up for Trave, we may collect:

• Your name and job role
• Business contact details, including email address and phone number
• Your company name and information about your business, such as annual turnover and the type of work you do
• Any other information you choose to provide in messages or enquiries

Information we collect automatically

When you visit our website, we may automatically collect:

• Device and browser information, including IP address, browser type and operating system
• Usage data, such as the pages you view, links you click and how you navigate the site

Information from third parties

We may receive information about you from trusted third parties, such as business directories, referral partners, or analytics providers, where they are permitted to share it with us.

3. How we use your information

We use your personal data to:

• Respond to your enquiries and arrange and deliver product demonstrations
• Provide, operate and improve the Trave platform and our website
• Communicate with you about your account, our services and relevant updates
• Send you marketing communications where you have agreed to receive them, or where we are otherwise permitted to do so
• Understand how our website and services are used so we can improve them
• Comply with our legal and regulatory obligations and protect our legal rights

4. Legal bases for processing

Under the UK and EU General Data Protection Regulation (GDPR), we rely on the following legal bases to process your personal data:

• Consent: for example, where you opt in to receive marketing emails. You can withdraw consent at any time.
• Legitimate interests: to operate and promote our business, respond to enquiries and improve our services, provided your rights do not override those interests.
• Contract: where processing is necessary to provide a service you have requested or to take steps before entering into a contract.
• Legal obligation: where we need to process your data to comply with the law.

5. How we share your information

We do not sell your personal data. We may share it with:

• Service providers who help us run our business, such as hosting, analytics, email and customer relationship management providers, acting on our instructions
• Professional advisers such as lawyers, accountants and auditors
• Authorities and regulators where we are required to do so by law
• A buyer or successor in the event of a merger, acquisition or sale of business assets

6. International transfers

Some of our service providers may be located outside the country in which you are based. Where we transfer personal data internationally, we take steps to ensure it is protected by appropriate safeguards, such as standard contractual clauses approved for that purpose.

7. How long we keep your data

We keep personal data only for as long as necessary for the purposes set out in this policy, including to meet our legal, accounting or reporting obligations. When data is no longer required, we securely delete or anonymise it.

8. Your rights

Depending on your location, you have rights over your personal data, including the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request erasure of your data in certain circumstances
• Object to or request restriction of our processing
• Request a copy of your data in a portable format
• Withdraw consent at any time, where we rely on consent

To exercise any of these rights, please contact us using the details below. You also have the right to lodge a complaint with your local data protection authority. In Ireland, that is the Data Protection Commission, and in the UK, the Information Commissioner's Office.

9. Security

We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or misuse. No method of transmission or storage is completely secure, but we work to protect your information and review our measures regularly.

10. Children

Our website and services are intended for businesses and are not directed at children. We do not knowingly collect personal data from anyone under the age of 16.

11. Changes to this policy

We may update this policy from time to time. When we do, we will revise the "last updated" date at the top of this page. We encourage you to review this policy periodically.

12. Contact us